- Network services
Fenix Solutions is a member of the Concert Group.
Fenix Solutions was created in 2006 after a management buyout returning the branch to a local Belfast based company providing telecoms service on an Ireland wide basis. Having formerly been in business for 7 years as the Ireland branch of Kingston Communications (Hull) plc, Fenix staff are amongst the most skilled in the region and provide an entirely professional service from planning through to implementation and maintenance.
Currently supporting a multitude of local companies from single offices and shops up to multi site companies with hundreds of users, Fenix Solutions offer the small company personality with the skills and abilities of the larger company. Our service is 24/7/365 and we have a dedicated service desk for our customers to log faults, installation calls and queries. We offer a personalised service where our staff are accountable and available at the end of a phone. We know how our customers like to be treated and we never hide behind a call centre.
Fenix Solutions strive to provide the best solutions to all our customers and to guarantee satisfaction we ensure all our staff are manufactured accredited in all our products. Fenix have proved this by being the first Avaya SMB Gold Partner in the North of Ireland and outside of BT and C&W the only accredited Nortel Enterprise EMEA partner for the Meridian and Communications Server 1000 Solutions to date.
The goal of Fenix Solutions Ltd is to provide a market leading service to our clients and to engender partnerships that grow with our clients' changing requirements. Our success is reflected by our clients' success. Our clients include Boots the Chemist, Norwich Union, Isaac Agnew Group, Ikea and Wrightbus amongst others.
3a Alexander House
Castlereagh Business Park
478 Castlereagh Road
t: 028 90 400 400
f: 028 90 400 404
Kieron McGuire, Managing Director
e: kieron.mcguire [at] fenixsolutions.co.uk